Cause:

1. The user needs to Regenerate GSP Password.

2. This alert appears if the user has mentioned the wrong login credentials of e-Way Bill in Marg Books.

3. This issue can also appear when there is any space left before the User ID of the e-Way Bill.

Solution:

In order to resolve 'Error Regenerating Auth. Token', the user needs to follow the below steps:

• Go to E-Way site, ewaybillgst.gov.in

• Now click on 'Login'.

• The user will mention the User ID / Password and captcha of the E-Way Panel.
• Click on 'Login'.

• Go to Registration > For GSP.

• Click on 'Send OTP'.

• The user will mention the OTP and click on 'Verify OTP' button.

• Now the user will select 'Change Password'.

• The created User ID will get displayed, click on 'Change Password' for which password needs to be changed.

• In 'Password', mention the New Password as per the requirement.

• In 'Re-enter Password' option, again mention the new password.
• Click on 'Change Password' button.

• The user will open the software and click on 'Settings' icon.

• In 'Control Room' option, the user will select 'Configure' button.

• The user will search 'E-Way'.

• In 'E-way Bill' option, the user will click on 'Configure' button.

• Now the user will mention the Username and New Password generated for GSP registration.

Note: The user needs to make sure that there should not any space before the 'User Name'.

• Then, press 'ESC' key.

• The user will click on 'Save' button.

• Again, press 'ESC' key.

• Then, click on 'Ok' button.

After following the above steps, the alert of 'Error Regenerating Auth. Token' will get resolved while Uploading e-Way Bill in Marg Books.