• Go to Admin Utility > Other Reports > Support No.

• An 'Online Help Number For Users' window will appear.

• In 'Name' option, the user will mention name whose help number needs to be mention.

• Suppose mention 'Rahul'.

• In 'Mobile' option, the user will mention the mobile number of the concern person.

• Suppose mention '96571'.

• In 'Availability' option, the user will mention the availability of a concern person as per the requirement.

• Suppose mention '9 to 5 only'.

• In 'Higher Priority' option, the user will place check mark against 'Yes'.

• Now click on 'Save'.

After following the above steps, the user can view that the Support No. will get created in SFAXpert Software.