In Marg Software, if at the time of Opening Dispatch Management alert appears 'You are not authorised to use this option' then it can be easily resolved.

In order to resolve this issue, the user must follow the below mentioned steps:

• Firstly, Go to Masters > Passwords & Powers > Operator's.

• A 'Password & Authority' window will appear.

• Select the user to make the desired changes. Then Press 'Enter' key.

• A 'Powers' window will appear in which the user will select ‘Search In All’.

• A 'Powers' window will appear in which the user will search 'Bill Audit' .

• Click on ‘Accept’.

• A 'Bill Audit' window will appear.

• In 'Dispatch Managment 1-view 2-All Point 3-Print 4-Packing 5-Delivery Print E-End 6-No' option, the user will select '1'.

• The user will now press 'ESC' key.

• Again press 'ESC' key and then click on ‘Yes’ to save the changes.

• A 'Powers Change' POP-UP will appear in which the user will press 'ESC' key.

• Again press 'ESC' key and then click on ‘Yes’.

• Now in order to Re- login, the user will press 'Ctrl + U' key on the main screen of the software. 

• A 'Change User' window will appear in which the user will enter the User ID and Password.

• A 'Change User' window will appear in which the user will press 'ESC' Key.

After following the above steps, the user can easily open Dispatch Management in Marg Software.