Cause : This problem appears due to special rate define in cash ledger for particular item.

• Suppose the sale rate of an item 'Acnederm Lot', is being auto picked at the time of billing.

In order to resolve this issue, the user needs to follow the below steps:

•  Go to Books > All Ledger.

• A 'Ledger Accounts' window will appear.

• The user will press 'F3' key on 'Cash Ledger'.

• The user will select 'Special Rates'.

• A 'Rates For' window will appear.

• The user will select 'All'.

• A 'Special Rate For Cash' window will appear.

• The user will press 'Enter' key on the item for which the rate is being auto picked.

• The user will remove special rate from the item and press 'ESC' key.

After following the above steps, the user can view that at the time of Cash billing Auto Rate will not be picked for particular Item.