Cause

Issue in Printer

Issue in Printer Driver

Issue in Printer Name 

Space in SP Folder name

Solutions:

ISSUE IN PRINTER

First user needs to ensure that the printer itself is working correctly.

Printer cables

Verify the printer cables are correctly plugged into the printer and PC.

The user can unplug and re-plug the printer cables to make sure they are deeply seated in the correct ports.

Calibrate Your Printer

Verify the printer feeds only one label to the correct position.

Press the feed button on the printer and note how many labels feed out, and where the label stops each time.

Solution:

User may be able to perform a calibration from depending on printer model.

1. Open Devices and Printers.

2. Open Printer Properties in the context menu. (Printer Properties is a separate option from Properties).

3. Select the Tools tab.

4. Under the Actions menu, select Run Calibration.

ISSUE IN PRINTER DRIVER

 Up to date printer driver

Verify user has the latest printer driver installed for printer. If user printer shows up as an Unknown Device, then user needs to reinstall printer.

Printer port

Verify the printer port set in the printer properties matches the printer cable connecting the printer to the computer.

Solution

1. Open Devices and Printers from the Windows Control Panel.

2. Right click on user printer > Select Printer Properties (Note that Printer Properties is a separate option from Properties).

3. Select the Ports tab.

4. Check the port that matches your printer cable.

5. Click Apply.

Test page

Verify user can print a test from the printer driver.

Solution :

1. Open Devices and Printers from the Windows Control Panel.

2. Right click on user printer > Select Printer Properties (Note that Printer Properties is a separate option from Properties).

3. Select the General tab.

4. Click Print Test Page.

ISSUE IN PRINTER NAME 

Might be printer name mismatch so user needs to follow below steps :

1. Go to web, download TSELIB.DLL file and simply paste it into Windows > System.

2. Check printer name Go to Start > Devices and Printers > Printer Properties > Copy printer name from here.

3. Then start Marg Software > Login with Supervisor ID.

4. Firstly, Go to Masters >> Marg Setup >> Self format > Press 'Enter'.

5. Enter the current date in reverse format.

6. Select Barcode Format == Prn.

7. In next window user will select Dll by drop down.

8. Put the format name > Press 'Enter' key.

9. The Command > On variable 'Open Port ('Printer Name')' Paste printer name into brackets. 

10. Now, press 'Ctrl +W' in order to save it.

11. Then click on 'Save' to save the changes.

SPACE IN SP FOLDER NAME

SP folder must not contain spaces.