In Marg Software, if while opening Claims & Incentives report an alert of ' Not Authorised ' appears then it can be resolved easily.

Fig 1. View of ' Not Authorised ' alert.

In order to resolve 'Not Authorised' alert, the user needs to follow the below steps:

• Go to Masters > Passwords & Powers > Operator's.

• A 'Password & Authority' window will appear.
• Select the user to make the desired changes. Press 'Enter' key.

• A 'Powers' window will appear in which the user will select ‘Search in All’.

• A 'Powers' window will appear where the user will search 'Incentive'.
• Click on 'Accept'.

• In 'Incentive & Claims' option, the user will select 'Y'.

• The user will now press 'ESC' key.

• Again press 'ESC' key and then click on ‘Yes’ to save the changes.

• A ‘Powers Change’ Pop-Up will appear and then the user will press 'ESC' key.

• Press 'ESC' key and then click on ‘Yes’.

• Now for Re- login the user will press 'Ctrl+U' key on the main screen. 

• A 'Change User' window will appear in which the user will enter the User ID and Password.

• A 'Change User' window will appear in which the user will press 'ESC' key.

After following the above steps, the user can view Claims and Incentives report will get opened in Marg Software.