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If ' You are not Authorised for user this option' alert appears the time of opening Mobile Picking Setup in Dispatch management then how to resolve it in Marg Software?

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Ans.1

In Marg Software, if at the time of clicking on Mobile Picking Setup in Dispatch Management an error displays 'You are not authorised to use this option' then this issue can be resolved.

In order to resolve this issue, the user must follow the below mentioned steps:

  • Firstly, Go to Masters > Passwords & Powers > Operator's.

  • A 'Password & Authority' window will appear.
  • Select the user to make the desired changes.

  • A 'Powers' window will appear, in which the user will selectSearch In All’.

  • A 'Powers' window will appear in which the user will search 'Mobile' .
  • Click on ‘Accept’.

  • A 'Mobile' window will appear.
  • In 'Mobile Pick System Setup (Dispatch Management)' option, the user will select 'Y'.

  • The user will now press 'ESC' key.

  • Again press 'ESC' key and then click onYesto save the changes.

  • A 'Powers Change' POP-UP will appear, in which the user will press 'ESC' key.

  • Again, Press 'ESC' key and then click on ‘Yes’.

  • Now in order to Re- login, the user will press 'Ctrl + U' key on the main screen of the software

  • A 'Change' User window will appear, in which the user will enter the User ID and Password.

  • A 'Change User' window will appear in which the user will press 'ESC' Key.

After following the above steps, the user can easily view Mobile Pick System Setup in Dispatch Management in Marg Software.


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