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How to resolve the error of ' SMTP not configured ' which is appearing while sending e-mails through Marg Software ?

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Ans.1

In Marg ERP software, if at the time of sending email shows alert 'SMTP Not Properly Configured' then this issue can be resolved :

POSSIBLE SOLUTIONS OF RESOLVING 'SMTP ERROR' IN MARG SOFTWARE

  • Go to Masters > Marg Setups > Control Room.

  • A 'Control Room' window will appear.
  • The user will select ‘E-mail/Whatsapp Setup’.

  • An 'E-mail Setup' window will appear.
  • The user will click on ‘Accept’.

An 'E-mail Setup' window will appear.

a. Check SMTP Port: Firstly the user needs to check that you’ve mentioned the correct SMTP port or not

b. Want to Change Password: In ‘Want to change password’ option the user will select ‘Y’.

c. Turn On 2- Step Verification in Gmail:

Note: Earlier E-mail Setup in Marg ERP Software is done by enabling ‘Less Secure Apps’ in Gmail Account & then the user can send e-mails, but due to less security reasons; Google has removed the option of ‘Less Secure Apps’ from the Gmail Account. 

 So, now to integrate Gmail Account with Marg ERP Software, the user will enable 2-Step Verification in Gmail Account. 

    • Firstly, the user will login to Gmail Account with ‘Email ID’ and ‘Password’.

    • A ‘Gmail Account’ window will appear.
    • From the right side of the Gmail Account, click on the ‘alphabet’ icon.
    • Click on ‘Manage your Google Account’.

    • Then from the left side, click on the ‘Security’ tab.

    • Now click on ‘2-Step Verification’ option.

    • A ‘2-Step Verification’ window will appear.
    • Click on ‘Get Started’ tab.

    • Then enter the Gmail ‘Password’ and click on ‘Next’ tab.

    • The user will mention the mobile number which is linked with the Gmail account.

    • Then select the ‘medium’ through which the Code needs to be received i.e. Text Message or Call.
    • Suppose tick the circle of ‘Text message’.
    • Then click on ‘Next’ tab.

    • The user will enter the code (OTP) here which is received via text message.
    • Then click on ‘Next’ tab.

    • A ‘2-Step Verification’ window will appear.
    • Now the user will turn on the option of 2-Step Verification.

  • The user will again click on ‘Manage your Account’ tab.

  • Click on ‘Security’ tab.

  • A ‘Signing into Google’ window will appear.
  • The user will click on ‘2- Step Verification’ option.

  • A ‘2- Step Verification’ window will appear.
  • Click on ‘App Passwords’.

  • An ‘App Passwords’ window will appear.
  • The user will type Marg ERP and click on 'Create'.

  • After that the Gmail will generate the App Password which will be shown only ONCE. The user will copy this password & save it for future use.

  • Then an ‘E-mail Password’ window will appear.
  • Now type the password (Without Space) here which the user has generated instead of entering the Gmail Password.

  • The user will now again type the generated password. Press 'Enter' key.

  • Then the user will press 'ESC' key twice and then select ‘Yes’.

d. Check Firewall or antivirusSometimes SMTP error appears because of Windows Firewall so you need to keep the Firewall disabled and if the antivirus doesn’t support the software then also exclude the software from the antivirus.


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