Home > Margerp > Error Queries > If Ledger Name Display in ' Suspense Account ' then how to resolve it in Marg Software ?
Cause:
This error appear if the Order file has been corrupted. It contains all details of Ledger Master.
Solution:
In order to recover Order File, the user needs to follow the below steps:
Note: The user will Press 'Spacebar' or Plus '+' key to select a particular company or Press Asterisk '*' to select All companies.
a. Self backup Path: If the user takes the backup manually, that path can be mentioned in this field.
Suppose the user takes the backup in E:\marg11\Data\Backup, so copy that path (as shown in below image) and paste it in self backup field.
b. Server Backup Path: In this option, the user will define that path where the user has taken the server backup, otherwise software will auto pick that path.
c. Carbon Copy Path: In this option, the user will define that path where the user has taken the Imp backup, otherwise software will auto pick that path.
d. Server Backup: In this option, the user will define that path where the user set the server backup, otherwise software will auto pick that path.
e. Protected Backup: In this option the user will set 1st/2nd as per the requirement.
Press 'Enter' key.
An 'Attention Please' window will appear.
1. File Name: The Name of the recovering File will be show here i.e. ‘Order'.
2. Files Reload: It will ask to reload file with two options:
a. Only This: With the help of this option only file which is corrupted will get recovered.
b. All Files: With the help of this option all the files will reload from the selected backup.
Suppose select 'Only This'.
After following the above steps, the user can view Ledger Name will get Appeared in Marg Software.