In Marg Software if while sending Backup on E-Mail an alert of ' Unable to Send Bakcup on E-Mail ' appears then this issue can be resolved easily.

In order to resolve ' Unable to Send Bakcup on E-Mail ', the user needs to follow the below steps:

• While sending Backup on E-Mail, in 'E-Mail Backup' option, the user will select 'Change'.

An 'Email Detail' window will appear.

a. Backup on E-Mail: Mention the mail id on which the user needs to send the backup.

b. Sender E-mail ID: Mention the mail id from which the user needs to send the backup.

c. Password: Enter the password generated by App Password option in Gmail.

• Now to generate App password, the user will login to Gmail Account by mentioning ‘Email ID’ and ‘Password’.

• A ‘Gmail Account’ window will appear.

• From the right side of the Gmail Account, click on the ‘alphabet’ icon.

• Click on ‘Manage your Google Account’.

• Then from the left side, click on the ‘Security’ tab.

• Now click on ‘2-Step Verification’ option.

• A ‘2-Step Verification’ window will appear.

• Click on ‘Get Started’ tab.

• Then enter the Gmail ‘Password’ and click on ‘Next’ tab.

• The user will mention the mobile number which is linked with the Gmail account.

• Then select the ‘medium’ through which the Code needs to be received i.e. Text Message or Call.

• Suppose tick the circle of ‘Text message’.

• Then click on ‘Next’ tab.

• The user will enter the code (OTP) here which is received via text message.

• Then click on ‘Next’ tab.

• A ‘2-Step Verification’ window will appear.

• Now the user will turn on the option of 2-Step Verification.

• The user will again click on ‘Manage your Account’ tab.

• Click on ‘Security’ tab.

• The user will click on ‘2- Step Verification’ option.

• A ‘2- Step Verification’ window will appear.

• Click on ‘App Passwords’.

• An ‘App Passwords’ window will appear.

• In this window, the Gmail is asking that for which App the user is activating the password i.e. Mail, Calendar, Contacts, YouTube, etc.

• The user will select the App from the dropdown as per the requirement.

• Suppose select ‘Mail’.

• Then the user will select the device i.e. for which device the App password needs to be generated (Iphone, iPad, Blackberry, Mac, Windows Computer etc.)

• Suppose select ‘Windows Computer’.

• Click on ‘Generate’ tab.

• After that the Gmail will generate the App Password which will be shown only ONCE. The user will copy this password & save it for future use.

• Now type the password (Without Space) here which the user has generated instead of entering the Gmail Password.

• Again press 'Enter'.

• Thereafter the software will start transferring the backup file on the mail id.

After following the above steps, the Backup will get sent to the mentioned mail id and error will get resolved in Marg Software.