• Now from the home screen of the software, the user/chemist will click on Rio services or go to Digital >> Rio Services.

• A 'Select' window will appear.

• The user select 'Register Rio Service'. 

• Now a 'Retailio Platform Benefits' window will appear.

• The user will select 'Yes' to register Rio services.

• A 'Retailio Registration' window will appear.

• In 'Mobile No.' field, the user will mention the mobile number.

Note: Here the user needs to mention the mobile number which is registered with the retailio app.

• Then click on 'Generate OTP'.

• The user can view that the OTP sent successfully on the registered mobile number of the user.

• In 'Submit OTP', field the user will mention the OTP received on the registered mobile number.

• Then click on 'Submit'.

• Here the user can view the details of all the distributors registered on the Retailio server then the user will click on 'Cross' Sign.

• Now click on Rio Services from the main screen of the software.

• Now the user will get some options i.e. Thyrocare Lead, Thyrocare Booking, Thyrocare Reports etc.

a. Thyrocare Lead: Here the user/chemist can generate a lead for the diagnostic test of the customer and that lead will get forwarded to the Thyrocare Team for the further follow up.

For this click on 'Thyrocare Lead'.

• A 'Book Diagnostic Test' window will appear.

• The user will mention the following details as per the requirement.

a. Name: Mention the name of the patient for which the test needs to be booked.

b. Pin Code:  Mention the area Pin Code of the Patient.

c. Mobile: Mention the mobile number of the Patient.

d. Remark: The user can mention the remark for the test as per the requirement.

e. Prescription: The user can also upload the prescription prescribed by the doctor.

f.  Address: Now the user will mention Address of the patient.

Then click on 'Submit'.

• The user can view that the lead has successfully been submitted to the Thyrocare team.

b. Thyrocare Booking: Here the chemist/user itself can book the diagnostic test of the customer from the Marg Software. 

• A 'Thyrocare Order Management' window will appear.

• The user can view all the tests available on the Thyrocare platform.

• Also the user can view all the details of the particular test on the right screen of the software by selecting the particular test.

• In order to view the single test the user will select 'Single Test'.

• In order to view Full Profile Tests, the user will select 'Full Profile'.

• Similarly, the user can view the packages with offers by clicking on 'Offer Package'.

• In order to Book a Test for a Customer, the user just need to fill all the necessary details related to the customer i.e. Mobile Number, Name, Pin Code, Age etc.

• Now select the test which needs to be booked for the customer by clicking on 'Plus (+) sign'.

• In the bottom of the screen, the user can view all the details of the Test that is being booked for the customer.

• Then click on 'Order Upload'.

• A 'Select Available Slots' window will appear.

• The user will select the Date & Time slot as per the patient's requirement.

• After mentioning all the details the chemist/user can view that the test has been booked successfully.

So, in this way the test for the customer test will get booked.

b. Thyrocare Report: After this, if the chemist needs to view that how many tests are booked then it can be viewed from here.

• For this again click on 'Rio Services'.

• Click on 'Thyrocare Reports'.

• An 'Order Summary' window will appear.

• The user will feed date range (from which to which the report needs to be viewed) and click on 'Show'.

• Thereafter the user/chemist can view that how many tests have been booked during the mentioned Date Range along will all the details i.e. Order No, Order Date, Amount, Order Status etc.

c. Thyrocare WebPanel: With the help of this option, the user can easily redirect to the Webpanel of Thyrocare. 

• For this again click on 'Rio Services'.

• Click on 'Thyrocare Webpanel'.

• The user will get re-directed to the Web Panel of the Thyrocare and click on 'Lead Status' to view that how many leads have been forwarded to the the Thyrocare team.

• Thereafter the user/chemist can view all the details and status of the lead that has been submitted.

• Now if the user needs to check that in which areas or PinCode,the Testing Labs which are registered under Thyrocare is available then click on 'Pin Code Serviceability' from the 'Book Test' dropdown.

• A 'PinCode Serviceability' window will appear.

• The user will select 'State' from the dropdown.

• Then select 'City' from the dropdown.

• Then click on 'Go'.

• Thereafter the user can view all the Diagnostic Centre available in the selected City along with all the other details i.e. Pin Code, Slot Available, Slot Used etc.

• Apart from it, the chemist can also book tests for their customers at the time of generating the bill.

• Now when the chemist generates a Sale bill. 

• A Rio button is shown below in the sale bill and the chemist can also book the diagnostic test by clicking on this button.

Fig 4: Process to Book Diagnostic Test at the time of billing in Marg Software

• The user can also Book Lab Test at the time of saving Bill by clicking on 'Thyrocare Booking'.

So in this way the chemist can book test for their customers at the time of generating the bill.