Cause:

This error appears if the Order file has been corrupted. It contains all the details of Ledger Master.

Solution:

In order to recover Order File, the user needs to follow the below steps:

• Firstly the user will ‘Right Click’ on Marg Icon created on the Desktop and click on ‘Open File Location’.

• Now the Data Base files of the software will appear.

• The user will search the ‘Data’ folder and open it.

• The user will search 'Order' file (Extension of the file should be as same as that of the company).

• Now, the user will rename the file.

• Suppose mention ‘OLD’ after the 'Order.03' in file name (as shown below image)

• An alert of ‘Rename’ window will appear.

• The user will click on ‘Yes’.

• In order to recover the file the user needs to run the software. Right Click on Marg Icon and then ‘Run as administrator’

• The ‘List of companies’ windows will appear.

• The user will press ‘ESC’ key.

• An ‘Exit’ window will appear.

• In 'Sure to Quit', the user will select ‘Yes’.

• A ‘Marg Backup’ window will appear.

• Now the user will select ‘Backup’.

• Now a 'Marg' window will appear with All the companies along with the financial year.

• The user will select the Company with that extension of the financial year in which the user needs to recover data.

Note: The user will Press 'Spacebar' or Plus '+' key to select a particular company or Press Asterisk '*' to select All companies. 

• Suppose select ‘MARG - ADPHARMA'.

• A ‘Marg’ window will appear where the user can view the path of the backup wherever the Backups are saved.

a. Self-backup Path: If the user takes the backup manually, that path can be mentioned in this field.

Suppose the user takes the backup in E:\marg11\Data\Backup, so copy that path (as shown in the below image) and paste it into self backup field.

b. Server Backup Path: In this option, the user will define the path where the user has taken the server backup, otherwise software will auto-pick that path.

c. Carbon Copy Path: In this option, the user will define the path where the user has taken the Imp backup, otherwise software will auto-pick that path.

d. Server Backup: In this option, the user will define the path where the user sets the server backup, otherwise software will auto-pick that path.

e. Protected Backup: In this option, the user will set 1st/2nd as per the requirement.

Press 'Enter' key.

• A 'Backup Recover From' window will appear. 

• The user will select the backup file up to which date the software data was correct.

• Suppose select the backup of 29-10-2022, 12:02:14 time.

• Here, the user will press 'Enter' key.

An 'Attention Please' window will appear.

a. File Name: The Name of the recovering File will be shown here i.e. ‘Saletype'. 

b. Files Reload: It will ask to reload the file with two options:

c. Only This: With the help of this option only file which is corrupted will be recovered.

d. All Files: With the help of this option all the files will reload from the selected backup.

Suppose select 'Only This'.

• Now, the user will type 'SURE' and press 'Enter' key.

• A ‘Backup Alert’ window will appear, the file restoring process will autorun (as shown below) and after finishing the file recovery process the software will get auto-closed.  

After following the above steps, the user can view that ZZZ will get removed in the Ledger Name in Marg Software.