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If software shows a particular item in the Narcotic list however it has not been enabled in item master?

261

Ans.1

Cause
Maybe the Narcotic field is to be enabled for the salt.

 Solution

 In order to resolve this issue, the user will follow the below steps:

 Firstly the user needs to check the salt of that item in which billing the issue is being displayed. In order to check item Salt, please follow the below steps:

  • Go to Masters > Inventory Master > Item Master.

  • An items window will appear. Select item 
  • Then press 'F3' on it.

  • Here the user can view the salt of the selected item.

Now the user needs to disable the narcotic option for this salt by following the below steps:

  • Go to Masters > Inventory Master Salt Master.

  • Then a select salt window will appear. Select salt then press 'F3' on it.

  • A Sat detail window will appear. In 'Narcotic' option, the user will select "N".

  • Then press 'Ctrl+W' to save the changes.

  • Now click on the 'Yes' to update the changes in the item master.

After following the above steps, the narcotic alert will get removed while selecting item in bill.


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