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If ' Batch Not Found ' alert appears after selecting Item while Billing then how to resolve it in Marg Software ?

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Ans.1

If at the time billing alert show 'Batch Not Found' after selecting item then it can easily be resolved in Marg Software.

In order to resolve this issue, the user needs to follow the below steps:

  • Go to Masters > Refresh Balances > Single Item.

Note: If at the time of clicking on 'Single Item' display an alert 'You Are Not Authorised' then this can easily be resolved by click on the given link : shorturl.at/byF26

  • An 'Alert' message will appear. If the user needs to refresh a single item then click on 'Yes'.

  • An 'Item' window will appear in which the user will select that particular item to refresh.
  • Suppose select 'Becosule'.

  • The user can view that the single item is being refreshing.

  • The user can view the pop up of ‘Refresh Successfully'.

After following the above steps, the software will not give alert for 'Batch Not Found' for particular item.

Ans.2

Cause:

This error may appear due to corruption of 'PROBAT' file.

If user has ImpBack backup then recover file by following the below follow steps:

1. Go to Marg Folder > Open Data Folder  > Search 'Probat File' (Extension of file should be as same as Extension of Company) > Cut & Paste this file to anther folder.

2. Start software > On Marg Gateway press 'ESC' key > 'Save To Quit' select 'Yes'.

3. A Window will ask option of 'Backup' > Select 'Financial Year' > Press 'Enter' key software will ask about 'Probat File' recovery and path of backup exist > Select backup file from which user needs to recover.

4. Start software > On Marg Gateway > Press 'Enter' key on 'File Maintenance'.

Ans.3

1. Press 'Alt+X' key in main window > A 'List Of Companies' window will appear.

2. Select Company > Press 'F3' key on Company.

3. A 'Company Alteration' window will appear > In 'Working Style' set 'Self Secondary'.

4. Press 'Ctrl+W' for Save.


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