If at the time of creating sale return entry, software shows an alert of 'Cash not allowed' then this can easily be resolved:

In order to resolve the error 'Cash Not Allowed', the user needs to follow the below steps:

• Firstly, go to Masters > Passwords & Powers > Operator's.

• A 'Password & Authority' window will appear.

• Select the user to make the desired changes. Then Press 'Enter' key.

• A 'Powers' window will appear in which the user will select ‘Search In All’.

• A 'Powers' window will appear in which the user will search 'Cash' .

• Click on ‘Accept’.

• A 'Cash' window will appear.

• In 'Cash Bill Return/Others All Party,C-Cash' option, the user will select 'A'.

• The user will now press 'ESC' key.

• Again press 'ESC' key and then click on ‘Yes’ to save the changes.

• A 'Powers Change' POP-UP will appear in which the user will press 'ESC' key.

• Again press 'ESC' key and then click on ‘Yes’.

• Now in order to Re- login, the user will press 'Ctrl+U' key on the main screen of the software. 

• A 'Change User' window will appear in which the user will enter the User ID and Password.

• A 'Change User' window will appear in which the user will press 'ESC' key.

After following the above steps, the user can easily create sale return entry with cash.