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If the GST Amount shows wrong in the bill then how to resolve it ?
If the GST amount doesn’t match, first try to fix the issue with these troubleshooting steps:
1. Check the Calculation of the bill.
2. Make sure all the items of the bill should be Taxable. Please follow the below steps convert billed item Tax paid to Taxable.
- Firstly press 'F2' function key on that item's qty which item is Tax paid.
- An item levies window will appear.
- Here the user can view the item status showing Tax paid.
- Now user needs to change it with "T" i.e. Taxable.
- Then press Page down key on it.
- Then press 'Ctrl+W' and click on 'Yes' to save the changes.
After following the above steps, the GST amount will get displayed correct of the bill.
